Dear Valued Customers,
The Huobi Marketplace has completed it's system upgrade, and user sign-up and verification services back online. From now until the end of November (11/16 to 11/30 PST), users who pass level 1 verification will receive 0 trading fees for the month of December.
How Does This Affect Me?
This system upgrade is an important step toward creating a more secure and trusted marketplace, and a better trading experience for our users.
You may have been affected by the upgrade because the information you provided was inaccurate or incomplete. If this happens to you, you will need to correct the information and complete our verification processes again. We have prepared a step-by-step tutorial to guide you through this transition.
Please note that users of different verification levels are subject to different daily and monthly asset withdrawal limits. The higher the verification level, the higher the withdrawal limits become. The limits are outlined in the chart below:
|Level 0||Level 1||Level 2||Level 3|
First Name, Last Name
DOB, Street Address
Phone Number, SSN
Recent bank statement (or similar proof of funds)
Proof of home address (i.e. utility bill)
Daily: 0 USD
Monthly: 0 USD
Daily: 2,000 USD
Monthly: 10,000 USD
Daily: 20,000 USD
Monthly: 100,000 USD
Daily: 200,000 USD
Monthly: 1,000,000 USD
We thank you for your patience and understanding. For any questions or concerns, please reach out to firstname.lastname@example.org. Our 24/7 customer service staff will be around to answer any questions regarding the upgrade or any impact to your account.