Fiat (USD) Deposits & Withdrawals

Important Information Regarding USD Deposits: 

• The minimum deposit amount is 100 USD.
• Wire transfers typically take 1 business day to process, but may take up to 3 business days to process after a deposit is initiated. Please contact your bank directly if the funds do not appear in your USD Wallet.
• Never give your reference number to anyone else and only send funds from your own bank accounts.
• Please note that transactions will not be processed on weekends or public holidays.
• HBUS does not support payments from credit card accounts or third-party deposits. You must be the owner of the bank account used to transfer funds to your USD Wallet.

Important Information Regarding USD Withdrawals: 

• The minimum withdrawal amount is 100 USD.
• A withdrawal fee of 5 USD will be charged to your account once a withdrawal is initiated.
• For domestic, outgoing wire transfers, an additional flat fee of 15 USD will be automatically deducted from your account once a withdrawal is initiated. Please make sure you have sufficient funds available in your USD Wallet or your withdrawal request may be declined.
• Once your withdrawal is initiated, you will receive an email from Prime Trust. YOU MUST OPEN THIS EMAIL AND CLICK ON THE LINK TO CONFIRM THE WITHDRAWAL INFORMATION OR THE TRANSACTION WILL NOT BE PROCESSED.
• Wire transfers typically take 1 business day to process, but may take up to 3 business days to arrive in your bank account after a withdrawal is initiated. Please contact customer support if the funds do not appear in your bank account.
• Please note that transactions will not be processed on weekends or public holidays.
• HBUS does not support payments to credit card accounts or third-party accounts. You must be the owner of the bank account used to transfer funds from your USD Wallet.